How do I cancel my subscription?

If you are not completely satisfied with Keto Krate, you can cancel your membership and discontinue your monthly payments at any time.

To contact us to request cancellation, simply click 'Submit a Request' on the upper right hand corner of this page or email We'll get back to you promptly! 

We apologize to require cancellation through email only.  Depending on where you are in your billing and shipping cycle we need to have our customer service reps determine if you are owed a refund or shipment.  We're working on software to help complete this automatically, but hey, we're no computer whizzes!

Please note that we also offer the option to 'skip' your next renewal.  This way you can skip one Keto Krate without having to cancel.  To do this simply login to your account and under 'my subscriptions' click 'edit' then 'skip next renewal'

Have more questions? Submit a request


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